Sanju Salon's online booking system is a free appointment booking service. We do not collect any payment through the website — all services are paid for in person, at the salon, at the time of your appointment. This page explains how cancellations, rescheduling and no-shows are handled.
No Online Payments
Because no payment is taken online at the time of booking, there is nothing to refund through the website. Any payment for services is made directly at Sanju Salon after your service is completed.
Cancelling or Rescheduling a Booking
If you need to cancel or reschedule your appointment, please contact us as early as possible so we can offer the time slot to another customer:
- Call or WhatsApp us at 076 341 2316
- We recommend cancelling or rescheduling at least 3 hours before your appointment time
Cancellations and rescheduling are currently handled by contacting the salon directly rather than through the website.
No-Shows
If you do not show up for your appointment without letting us know, we kindly ask that you contact us before making your next booking. Repeated no-shows may affect our ability to hold future bookings for you.
Service Satisfaction
If you are not satisfied with a service you received, please let us know as soon as possible by phone so we can address your concerns directly.
Changes to This Policy
As our booking and payment process evolves, this policy may be updated. Any changes will be posted on this page with an updated revision date.
Contact Us
- Phone: 076 341 2316
- Email: sanjusalon20@gmail.com
- Address: Weligodapola, Hatharaliyadda, Kandy